Complaints
How to raise a concern and what to expect in response.
How to complain
If you have a privacy, data-handling or website concern about WinIntel, please email hello@winintel.co.uk. Please include your name, your organisation if relevant, the nature of your concern and, where possible, the date or context of the issue.
What happens next
WinIntel aims to acknowledge a complaint promptly and will explain the next steps. The time needed for a full response depends on the issue. A formal data-rights request is handled separately under the applicable data-protection timetable.
Data complaints and the ICO
If your complaint relates to how WinIntel handles personal data and you are not satisfied with the outcome, you have the right to complain to the Information Commissioner’s Office (ICO). The ICO is the UK’s independent data protection regulator. WinIntel’s ICO registration number is ZC138748.
Website concerns
For concerns about website content, accessibility, source accuracy or the service boundary, use the same email address and include the page or context involved where possible.